Deleting your account

You can delete your AsianMall account yourself, at any time, without asking us. Deletion is immediate and permanent. There is no waiting period and no way to undo it.

In the app

Open Settings, tap Delete account, then confirm with your password. The account is gone when the confirmation appears.

On the web

Sign in at your dashboard and use Delete account there. For security you have to have signed in within the last 30 minutes, so you may be asked to sign in again first.

What deletion removes

Everything below is deleted outright, not hidden or archived:

• Your profile and sign-in credentials.
• Every review you wrote, and every photo you uploaded, including the image files themselves.
• Your saved places, lists, follows, and viewing history.
• Business submissions, claims, and any posts or updates you published as an owner.
• Feedback you sent, and any email preferences held against your address.
• Your block list, and any record of you on someone else's.

If you had an active subscription it is cancelled as part of the same request.

What stays, and why

A business listing you claimed is not deleted. Listings describe real places and are not personal data, so the listing stays and simply stops being claimed by anyone. Its private contact and billing details are removed with your account.

Some operational records are kept with your identifier stripped out, so what remains cannot be traced back to you: counts and totals used for reporting, and an append-only administrative log we keep for security and compliance.

If you cannot sign in

Deletion has to be authenticated, otherwise anyone could delete anyone. If you have lost access to your account, email hello@asianmall.com from the address you signed up with and we will verify you and handle it.

For what we collect while your account is open, see our Privacy Policy.