Support
How can we help?
Answers to the most common questions. Don't see yours? Send us a message and we usually reply within a day or two.
How do I add my business?
Head to Submit a business. It's free. Every submission is personally reviewed and qualifying businesses are added within a few days. We check the address against Google Maps to confirm it's a real place.
I own a business already listed. How do I manage it?
Open the listing and use Claim this business, or start from For Business. Once we verify ownership, you can edit details, respond to reviews, and post updates from your dashboard.
I can't sign in / didn't get my reset email.
Try the password reset and check spam. If you signed up with Google, use the Continue with Google button rather than a password. Still stuck? Send us a note via feedback and we'll sort it out.
How do reviews and photos work?
Anyone with an account can leave a review after a real visit. Photo submissions are currently paused. You can check the photo submission status. We don't use fabricated ratings. Every rating comes from a first-party review; unrated listings say "No reviews yet."
What does the "Verified" badge mean?
✓ Verified means our team confirmed specific details of the business. Badges like ❤️ Community Favorite and 📍 Local Favorite are earned automatically from real ratings and visits.
Is AsianMall free?
Yes. AsianMall is free during Early Access. Browsing, contributing, submitting a business, and claiming a listing do not require payment.
I need to report harmful or illegal content.
Please use the report form. It routes urgent issues (including non-consensual imagery) to us directly, separate from general feedback.
How do I stop getting emails?
Marketing emails include an unsubscribe link at the bottom. Use it to stop that type of email. Account and security messages, such as password resets, are separate.