Accessibility on AsianMall

We want everyone to be able to find a business and read about it on AsianMall, including people who use a screen reader, a keyboard, a magnifier, or voice control. This page says what we aim for, what we know is not right yet, and how to reach us.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We have not reached that everywhere, and we have not had an independent accessibility audit. Our checks so far are automated scans (axe-core) and manual review by our own team. Automated scans catch only part of the problems people run into, so a clean scan does not mean a page is fully accessible.

What works today

Pages have a "Skip to main content" link. In our October 2026 scan of a sample of pages, we found no color contrast, form label, image text alternative, button name, or heading order failures. Business details we have, such as the address, phone number and hours, are written out as text on each listing page, so you do not need the map to find them.

Problems we know about

Missing page landmarks. The sign-in, sign-up, account, dashboard and welcome pages do not mark their main content with a main landmark, and have no site navigation or footer. The password reset page has no top-level heading. On some pages, the newsletter signup sits outside the main landmark. Screen reader users who move by landmark or heading can miss content on these pages. We are fixing these.
The map. Maps are drawn on a canvas, which screen readers cannot read. The same businesses are available as a list with their addresses, and you can switch to the list view on the browse page.
Small touch targets. Some inline text links, such as footer links and breadcrumbs, are smaller than the recommended touch size on a phone.
Color theme. AsianMall uses a light color theme and has no dark mode switch yet. Your device settings for text size, zoom and reduced motion still apply.
Third-party pieces. The bot check on sign-up and business forms comes from Cloudflare, and the map tiles come from OpenFreeMap. We do not control their markup.

Tell us about a barrier

If something on AsianMall is hard or impossible for you to use, email hello@asianmall.com and put "Accessibility" in the subject. Tell us the page address, what you were trying to do, and the device, browser and any assistive technology you use. You do not need to share anything about your health.

We reply within 5 business days. If a fix will take longer than that, we tell you what we plan to change and roughly when, and we can send you the information another way, such as the business name, address and phone number in an email.

Related pages

Privacy, Terms and Community Guidelines.

Last reviewed October 21, 2026 · hello@asianmall.com